Our Store Policies

Return Policies
All tasting/sample teas are not returnable or refundable.

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Product must be returned/exchanged within 7 business days once being received by the customers. Customers are responsible for the shipping fee of the returned product.

All the wrappers on the returned tea cake/ tea brick must not be opened.

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Shipping Rates
All domestic delivery in the United States:
- USPS Priority Mail® Small Flat Rate Box.

- Delivery in 1 to 3 business days once shipped.

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International delivery:
- Priority Mail International® Small Flat Rate Box.

- Delivery in 6 to 10 business days once shipped.